Privacy Policy

Last updated: 18/12/2025

Total Traction UK Ltd (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect personal data when you visit our website or engage with our services.

1. Who We Are

Total Traction UK Ltd is a specialist railway engineering consultancy supporting passenger, freight, and light rail operators across the UK.

Contact details:
Email: [email protected]
Phone: +44 (0) 7377 072 586

For the purposes of data protection law, Total Traction UK Ltd is the data controller.

2. What Information We Collect

We may collect and process the following personal data:

Information You Provide

• Name

• Company name

• Job title

• Email address

• Phone number

• Any information submitted via contact forms or email enquiries

Technical Information

• IP address

• Browser type and version

• Pages visited and time spent on the website

• Referring URLs

This information is collected using cookies and analytics tools.

3. How We Use Your Information

We use personal data to:

• Respond to enquiries and provide information about our services

• Manage client and business relationships

• Improve website performance and user experience

• Comply with legal and regulatory obligations

We do not sell or trade personal data to third parties.

4. Lawful Basis for Processing

We process personal data under the following lawful bases:

• Legitimate interests in operating and growing our business

• Contractual necessity where data is required to deliver services

• Consent where you have explicitly provided it

• Legal obligations where applicable

5. Data Sharing

Personal data may be shared with trusted third parties where necessary, including:

• IT and website service providers

• Email and communications platforms

• Professional advisers (legal, financial, regulatory)

All third parties are required to handle personal data securely and lawfully.

6. Data Storage and Security

We take appropriate technical and organisational measures to safeguard personal data against loss, misuse, unauthorised access, or disclosure.

Personal data is retained only for as long as necessary to fulfil its purpose or meet legal requirements.

7. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data

• Request correction of inaccurate data

• Request deletion of your data (where applicable)

• Object to or restrict processing

• Request data portability

• Withdraw consent at any time

To exercise these rights, please contact:
[email protected]

8. Cookies

This website uses cookies to enhance functionality and analyse website usage.
You can control or disable cookies through your browser settings.

9. Third-Party Links

Our website may include links to third-party websites, such as LinkedIn.
We are not responsible for the privacy practices or content of those sites.

10. Changes to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle personal data, please contact:

Total Traction UK Ltd
Email: [email protected]
Phone: +44 (0) 7377 072 586